12 Jun WHAT’S INVOLVED WITH GETTING A LANDSCAPE LIGHTING SYSTEM DESIGNED & INSTALLED BY GAMBINO LANDSCAPE LIGHTING?
By Mike Gambino
You want a low voltage LED landscape lighting system, or some kind of lighting in your yard. The first thing that happens when you contact us, is that you will be asked to fill out a questionnaire over the internet from our website. Why do we do that? So that we can do the best job possible for you, of course! If we don’t ask lots of questions, we can’t properly meet your expectations. For example, if you want an energy efficient low maintenance lighting system, but just tell us you want some lighting in my yard because that’s simply the terminology you’re familiar with, we might design something completely different than you had in mind. And if you have a budget of $6-10,000, and we design a high performing system that will cost $25,000, that’s going to be a waste of time for both of us.
Our number one goal is always to ascertain and exceed your expectations, and we can’t do that without information. So, please be patient with all of our questions because we’re doing it for you!
ARE WE A GOOD FIT?
After we have a handle on your dreams and goals for your landscape lighting requirements then we make sure that our company is a good fit for what you want. We’re not for everyone, and we understand that. We don’t want to push hard to make a sale, when in the long run, you won’t be happy. That doesn’t do either of us any good in the long run.
THE ONSITE DESIGN CONSULTATION.
If we all agree that we’re a good fit for you, and that we can meet or exceed your goals and expectations, THEN we move forward with an on-site meeting and design consultation. An experienced consultant will come to your home at a mutually-convenient time to design your pond or water feature. Yes, we charge for this service (which we apply toward the contract). Why do you suppose we do that?
First of all, we hear stories all the time about the contractor who didn’t show up for an initial meeting or to give a “free estimate,” while the homeowner waited at home for hours, possibly taking time off work, etc. If we’re charging for a service, you can bet that we’ll show up when we say we will!
Second, as professional landscape lighting only specified company who has been in business for 30 years, we have spent hours and hours honing our trade and perfecting it. That education was not free, and we simply can’t afford to give away our time. As much as we would love to hang out with all you cool people and chat the day away, we just can’t. We love what we do, and this is not a sideline or hobby we do it to pay our bills.
Third, if you are at a point where you are just dreaming about landscape lighting, or are even considering doing it yourself, then this is something we hope you’d be straight forward about and tell us before we make a trip out to meet you only to find out there is no chance we can work together.
Ultimately if we’ve done our job properly up until then (ascertained your goals, made sure we’re a good fit for each other, and had an honest conversation about a reasonable budget), and if you are seriously ready to move forward with your project, the design process goes smoothly, and a contract is written right on the spot at the first and only meeting, we will gladly waive the fee!
Once a contract has been signed, and a deposit received, we add you to our construction calendar for next in line. We are typically weeks and possibly months out. When it’s time to start you will then receive a welcome email with information on your start date, what will happen next, contact information, etc.
Once we begin your project on the pre-approved date, our crew will be on site most every day until the job is finished. The average sized project takes 1-2 weeks from breaking ground to completion.
AFTER THE INSTALLATION.
Once the installation is complete, we will walk through your new landscape lighting with you. We will make sure that we have met, or preferably exceeded, your expectations. And we will collect final payment at that time. We will also discuss recommended maintenance schedules and ongoing care.
This blog article doesn’t really go into in great depth or detail however It’s really as simple as that to do business with us. The first step is up to you and if you’re serious and ready then you can start right here. We look forward to working with You !
This landscape lighting blog is published by Mike Gambino of Gambino landscape lighting inc. all rights reserved. Mike is a professional landscape lighting system designer/ builder and has been designing, installing and maintaining landscape lighting systems for more than 30 years. Mike resides in the Los Angeles area with his wife and 2 sons. To visit his website go to www.Gambinolighting.com . To inquire about hiring Mike please click here .
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